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Community Care Hospice

1669 Rombach Ave.
Wilmington, OH 45177
Phone: 937.382.5400
Fax: 937.383.3898


Hospice of Central Ohio


2269 Cherry Valley Rd.
Newark, OH 43055

Inpatient Care Center

1320 West Main St.
Newark, OH 43055

Hospice of Central Ohio at
The Ohio State University
Wexner Medical Center

410 W 10th Ave - 7th Floor
Columbus, OH 43210

Ohio's Community Mercy Hospice

Mitchell-Thomas Center
100 W. McCreight Ave., Ste. 400
Springfield, OH 45504
Phone: 937.390.9665

Ohio's Hospice of Butler & Warren Counties

5940 Long Meadow Dr.,
Middletown, OH 45005

Ohio's Hospice of Dayton

324 Wilmington Ave.
Dayton, Ohio 45420

Ohio's Hospice of Fayette County

222 N. Oakland Ave.,
Washington Court House, OH 43160

Ohio's Hospice Loving Care

Ohio's Hospice Loving Care

56 South Oak Street
P.O. Box 445
London, Ohio, 43140

Ohio's Hospice LifeCare

1900 Akron Rd.,
Wooster, OH 44691

Ohio's Hospice of Miami County

550 Summit Ave., Ste. 101,
Troy, OH 45373



It is very important that ALL Plan Participants access their accounts with Voya and name a beneficiary to your account.  If a beneficiary is not named to your account, there will not be one moving forward.  It is important to take the time to do so.

Participants may access their accounts in two ways:

  • Call 1-800-584-6001– Customer Service Representatives are available Monday through Friday, 9 AM to 8 PM Central in addition to our automated services. When a participant calls the Voya Voice Response Unit (VRU) for the first time, they should follow the prompts and they will have the option of customizing a PIN which we encourage they do immediately.


Go to When using the website for the first time, each participant must register by: selecting “SSN (only if no username)” in the Select Login Preference drop down box and enter their 9-digit social security number. The default PIN is initially set as the four-digit month and year of your birth (mmyy). After selecting Login, the user follows the prompts through the registration process. First time users may also view a short demo about registration by selecting the “First Time User?” icon from the home page.

Designate Your Beneficiary:

  • Under the Personal Information tab, click Beneficiary Information.
  • Click Add/Edit Beneficiary, and follow the instructions.
  • Confirm your elections, then click Submit.
  • You will receive a confirmation confirming your beneficiary designation.

Or call 1-800-584-6001 – Monday through Friday, 8:00 a.m. to 9:00 p.m. Eastern Time

Attached is a helpful sheet that will walk you through the steps of accessing your account for the first time.

If you have any questions after using the attached information, please contact Human Resources.

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