Outstanding members of the Ohio’s Hospice staff are recognized every quarter with the Bouquet of Recognition Awards. Dionne Kapp is one of our newest recipients of the Tulip Award.
Ohio’s Hospice of Dayton Social Worker Dionne Kapp was praised as consistently attentive to the needs of patients and families, but her nomination highlighted two situations in which she had gone above and beyond to assure superior care and services. The first involved a physically compromised nursing home patient and an her elderly spouse. The husband wanted badly for the wife to receive care in their home. When she discovered on a Monday morning that the patient planned to go home on Thursday without any well thought out plan in place, Dionne took action to assure this “deep seated wish of both patient and spouse” came to fruition. “Knowing that they had no family support,” shared her teammate in nominating Dionne, “she rose to the occasion and worked diligently to make this happen for them. Within ten days of her returning home, this patient died as she wished, cared for by her husband and our Coming Home/Crisis Care staff.” Dionne also worked tirelessly to assure that another patient, a veteran Marine, was able to participate in the Honor Flight to Washington, D.C. “Dionne researched the criteria for the Honor Flight, repeatedly contacted their staff, filled out the paperwork, negotiated for his Flight Guardian to be the CNP from St. Leonard’s, spoke extensively with the POA encouraging him to return the required paperwork, sent documentation from the physician and has generally been the coordinator extraordinaire for this whole endeavor,” according to the nomination. “I am proud to call her Teammate.”
We are grateful for Dionne’s commitment to our hospice mission.
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