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Community Care Hospice Logo

Community Care Hospice

1669 Rombach Ave.
Wilmington, OH 45177
Phone: 937.382.5400
Fax: 937.383.3898

Ohio's Community Mercy Hospice Logo

Ohio's Community Mercy Hospice

1830 N. Limestone St.
Springfield, OH 45503

Ohio's Hospice at United Church Homes Logo

Ohio's Hospice at United Church Homes

Chapel Hill
12200 Strausser St. NW
Canal Fulton, OH 44614

Ohio's Hospice at United Church Homes Logo

Ohio's Hospice at United Church Homes

200 Timberline Dr. #1212
Marietta, OH 45750

Ohio's Hospice LifeCare Logo

Ohio's Hospice LifeCare

1900 Akron Rd.
Wooster, OH 44691

Ohio's Hospice Loving Care Logo

Ohio's Hospice Loving Care

779 London Ave.
Marysville, OH 43040

Ohio's Hospice of Butler & Warren Counties

Ohio's Hospice of Butler & Warren Counties

5940 Long Meadow Dr.
Middletown, OH 45005

Ohio's Hospice of Dayton Logo

Ohio's Hospice of Dayton

324 Wilmington Ave.
Dayton, OH 45420

Ohio's Hospice of Central Ohio


2269 Cherry Valley Rd.
Newark, OH 43055

Inpatient Care Center

1320 West Main St.
Newark, OH 43055

Ohio's Hospice of Central Ohio at
The Ohio State University
Wexner Medical Center

410 W 10th Ave - 7th Floor
Columbus, OH 43210

Ohio's Hospice of Fayette County Logo

Ohio's Hospice of Fayette County

222 N. Oakland Ave.
Washington Court House, OH 43160

Ohio's Hospice of Miami County Logo

Ohio's Hospice of Miami County

3230 N. Co. Rd. 25A
Troy, OH 45373

Ohio's Hospice of Fayette County Logo

Ohio's Hospice of Morrow County

228 South St.
Mount Gilead, OH 43338

Ohio's Hospice

Ohio's Hospice


7575 Paragon Rd.
Dayton, OH 45459


11013 Montgomery Rd.
Cincinnati, OH 45249


It is very important that ALL Plan Participants access their accounts with Voya and name a beneficiary to your account.  If a beneficiary is not named to your account, there will not be one moving forward.  It is important to take the time to do so.

Participants may access their accounts in two ways:

  • Call 1-800-584-6001– Customer Service Representatives are available Monday through Friday, 9 AM to 8 PM Central in addition to our automated services. When a participant calls the Voya Voice Response Unit (VRU) for the first time, they should follow the prompts and they will have the option of customizing a PIN which we encourage they do immediately.


Go to When using the website for the first time, each participant must register by: selecting “SSN (only if no username)” in the Select Login Preference drop down box and enter their 9-digit social security number. The default PIN is initially set as the four-digit month and year of your birth (mmyy). After selecting Login, the user follows the prompts through the registration process. First time users may also view a short demo about registration by selecting the “First Time User?” icon from the home page.

Designate Your Beneficiary:

  • Under the Personal Information tab, click Beneficiary Information.
  • Click Add/Edit Beneficiary, and follow the instructions.
  • Confirm your elections, then click Submit.
  • You will receive a confirmation confirming your beneficiary designation.

Or call 1-800-584-6001 – Monday through Friday, 8:00 a.m. to 9:00 p.m. Eastern Time

Attached is a helpful sheet that will walk you through the steps of accessing your account for the first time.

If you have any questions after using the attached information, please contact Human Resources.

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